Many organizations in the US and Canada, especially those in regulated industries like finance, healthcare, and technology, require their service providers to have SOC 2 certification. For a SaaS company like DecideAct with growth ambitions in the US and Canadian markets, SOC 2 type II certification offers several key benefits as it assures customers that DecideAct meets high standards for handling and protecting their data. Earlier this year, DecideAct was ISO 27001:2022 certified, and the certifications set DecideAct apart from competitors who do not have the same certification level.

The SOC 2 audit process helps identify and mitigate risks, leading to stronger internal controls and a more robust security posture. Furthermore, SOC 2 provides a clear framework of security practices that can improve operational efficiency by standardizing processes and controls across the organization and provide long-term operational benefits.

Commenting on the certification, COO of DecideAct, Lilja Rut Graetz says: "It speeds up the sales process with potential customers, especially large organizations that are more likely to partner with a SOC 2 certified vendor as it reduces their risk when outsourcing critical services. Therefore, the SOC 2 type II certification is a major strategic step forward for us as it simplifies the sales process by addressing potential customers' security concerns upfront, reducing the need for lengthy security assessments, and facilitating contract negotiations."

A SOC 2 certification is issued by an independent auditor and assesses how well a company meets the Trust Service Criteria established by the American Institute of Certified Public Accountants (AICPA). These criteria include security, availability, processing integrity, confidentiality, and privacy.