Bifogade filer
Kurs & Likviditet
Kalender
2024-10-23 | Kvartalsrapport 2024-Q3 |
2024-07-17 | Kvartalsrapport 2024-Q2 |
2024-04-24 | Kvartalsrapport 2024-Q1 |
2024-03-21 | Ordinarie utdelning SHB B 6.50 SEK |
2024-03-21 | Ordinarie utdelning SHB A 6.50 SEK |
2024-03-21 | Bonusutdelning SHB A 6.5 |
2024-03-21 | Bonusutdelning SHB B 6.5 |
2024-03-20 | Årsstämma 2024 |
2024-02-07 | Bokslutskommuniké 2023 |
2023-10-18 | Kvartalsrapport 2023-Q3 |
2023-07-19 | Kvartalsrapport 2023-Q2 |
2023-04-26 | Kvartalsrapport 2023-Q1 |
2023-03-23 | Ordinarie utdelning SHB A 5.50 SEK |
2023-03-23 | Bonusutdelning SHB A 2.5 |
2023-03-23 | Ordinarie utdelning SHB B 5.50 SEK |
2023-03-23 | Bonusutdelning SHB B 2.5 |
2023-03-22 | Årsstämma 2023 |
2023-02-08 | Bokslutskommuniké 2022 |
2022-10-19 | Kvartalsrapport 2022-Q3 |
2022-07-15 | Kvartalsrapport 2022-Q2 |
2022-04-27 | Kvartalsrapport 2022-Q1 |
2022-03-24 | Ordinarie utdelning SHB B 5.00 SEK |
2022-03-24 | Ordinarie utdelning SHB A 5.00 SEK |
2022-03-23 | Årsstämma 2022 |
2022-02-09 | Bokslutskommuniké 2021 |
2021-10-21 | Extra Bolagsstämma 2021 |
2021-10-19 | Kvartalsrapport 2021-Q3 |
2021-07-16 | Kvartalsrapport 2021-Q2 |
2021-04-21 | Kvartalsrapport 2021-Q1 |
2021-03-25 | Ordinarie utdelning SHB B 4.10 SEK |
2021-03-25 | Ordinarie utdelning SHB A 4.10 SEK |
2021-03-24 | Årsstämma 2021 |
2021-02-03 | Bokslutskommuniké 2020 |
2020-10-21 | Kvartalsrapport 2020-Q3 |
2020-07-15 | Kvartalsrapport 2020-Q2 |
2020-04-22 | Kvartalsrapport 2020-Q1 |
2020-03-26 | Ordinarie utdelning SHB A 0.00 SEK |
2020-03-26 | Ordinarie utdelning SHB B 0.00 SEK |
2020-03-25 | Årsstämma 2020 |
2020-02-05 | Bokslutskommuniké 2019 |
2019-10-23 | Kvartalsrapport 2019-Q3 |
2019-07-17 | Kvartalsrapport 2019-Q2 |
2019-04-17 | Kvartalsrapport 2019-Q1 |
2019-03-28 | Ordinarie utdelning SHB A 5.50 SEK |
2019-03-28 | Ordinarie utdelning SHB B 5.50 SEK |
2019-03-27 | Årsstämma 2019 |
2019-02-06 | Bokslutskommuniké 2018 |
2018-10-24 | Kvartalsrapport 2018-Q3 |
2018-07-18 | Kvartalsrapport 2018-Q2 |
2018-04-25 | Kvartalsrapport 2018-Q1 |
2018-03-22 | Ordinarie utdelning SHB A 5.50 SEK |
2018-03-22 | Ordinarie utdelning SHB B 5.50 SEK |
2018-03-22 | Bonusutdelning SHB B 2 |
2018-03-22 | Bonusutdelning SHB A 2 |
2018-03-21 | Årsstämma 2018 |
2018-02-07 | Bokslutskommuniké 2017 |
2017-10-18 | Kvartalsrapport 2017-Q3 |
2017-07-18 | Kvartalsrapport 2017-Q2 |
2017-04-26 | Kvartalsrapport 2017-Q1 |
2017-03-30 | Ordinarie utdelning SHB B 5.00 SEK |
2017-03-30 | Ordinarie utdelning SHB A 5.00 SEK |
2017-03-29 | Årsstämma 2017 |
2017-02-08 | Bokslutskommuniké 2016 |
2016-10-19 | Kvartalsrapport 2016-Q3 |
2016-07-15 | Kvartalsrapport 2016-Q2 |
2016-04-20 | Kvartalsrapport 2016-Q1 |
2016-03-17 | Bonusutdelning SHB A 1.5 |
2016-03-17 | Ordinarie utdelning SHB B 4.50 SEK |
2016-03-17 | Bonusutdelning SHB B 1.5 |
2016-03-17 | Ordinarie utdelning SHB A 4.50 SEK |
2016-03-16 | Årsstämma 2016 |
2016-02-09 | Bokslutskommuniké 2015 |
2015-10-21 | Kvartalsrapport 2015-Q3 |
2015-07-21 | Kvartalsrapport 2015-Q2 |
2015-05-19 | Split SHB A 1:3 |
2015-05-19 | Split SHB B 1:3 |
2015-04-29 | Kvartalsrapport 2015-Q1 |
2015-03-26 | Bonusutdelning SHB A 5 |
2015-03-26 | Ordinarie utdelning SHB A 12.50 SEK |
2015-03-26 | Ordinarie utdelning SHB B 12.50 SEK |
2015-03-26 | Bonusutdelning SHB B 5 |
2015-03-25 | Årsstämma 2015 |
2015-02-04 | Bokslutskommuniké 2014 |
2014-10-24 | Analytiker möte 2014 |
2014-10-22 | Kvartalsrapport 2014-Q3 |
2014-07-17 | Kvartalsrapport 2014-Q2 |
2014-04-30 | Kvartalsrapport 2014-Q1 |
2014-03-27 | Bonusutdelning SHB B 5 |
2014-03-27 | Bonusutdelning SHB A 5 |
2014-03-27 | Ordinarie utdelning SHB A 11.50 SEK |
2014-03-27 | Ordinarie utdelning SHB B 11.50 SEK |
2014-03-26 | Årsstämma 2014 |
2014-02-05 | Bokslutskommuniké 2013 |
2013-10-23 | Kvartalsrapport 2013-Q3 |
2013-07-17 | Analytiker möte 2013 |
2013-07-17 | Kvartalsrapport 2013-Q2 |
2013-04-24 | Kvartalsrapport 2013-Q1 |
2013-03-21 | Ordinarie utdelning SHB A 10.75 SEK |
2013-03-21 | Ordinarie utdelning SHB B 10.75 SEK |
2013-03-20 | Årsstämma 2013 |
2013-02-06 | Bokslutskommuniké 2012 |
2012-10-22 | Analytiker möte 2012 |
2012-10-22 | Kvartalsrapport 2012-Q3 |
2012-07-17 | Kvartalsrapport 2012-Q2 |
2012-04-26 | Kvartalsrapport 2012-Q1 |
2012-03-29 | Ordinarie utdelning SHB B 9.75 SEK |
2012-03-29 | Ordinarie utdelning SHB A 9.75 SEK |
2012-03-28 | Årsstämma 2012 |
2012-02-15 | Bokslutskommuniké 2011 |
2011-10-26 | Kvartalsrapport 2011-Q3 |
2011-07-20 | Kvartalsrapport 2011-Q2 |
2011-04-27 | Kvartalsrapport 2011-Q1 |
2011-03-24 | Ordinarie utdelning SHB A 9.00 SEK |
2011-03-24 | Ordinarie utdelning SHB B 9.00 SEK |
2011-03-23 | Årsstämma 2011 |
2011-03-15 | Kapitalmarknadsdag 2011 |
2011-02-09 | Bokslutskommuniké 2010 |
2010-10-20 | Kvartalsrapport 2010-Q3 |
2010-07-20 | Kvartalsrapport 2010-Q2 |
2010-04-30 | Ordinarie utdelning SHB B 8.00 SEK |
2010-04-30 | Ordinarie utdelning SHB A 8.00 SEK |
2010-04-29 | Årsstämma 2010 |
2010-04-28 | Kvartalsrapport 2010-Q1 |
2010-02-18 | Bokslutskommuniké 2009 |
2009-10-28 | Kvartalsrapport 2009-Q3 |
2009-07-21 | Kvartalsrapport 2009-Q2 |
2009-04-30 | Ordinarie utdelning SHB B 7.00 SEK |
2009-04-30 | Ordinarie utdelning SHB A 7.00 SEK |
2009-04-29 | Årsstämma 1 |
2009-04-28 | Kvartalsrapport 2009-Q1 |
2008-04-24 | Ordinarie utdelning SHB B 8.50 SEK |
2008-04-24 | Ordinarie utdelning SHB A 8.50 SEK |
2008-04-24 | Bonusutdelning SHB B 5 |
2008-04-24 | Bonusutdelning SHB A 5 |
2007-04-25 | Ordinarie utdelning SHB A 8.00 SEK |
2007-04-25 | Ordinarie utdelning SHB B 8.00 SEK |
2006-04-26 | Ordinarie utdelning SHB A 7.00 SEK |
2006-04-26 | Ordinarie utdelning SHB B 7.00 SEK |
2005-04-27 | Ordinarie utdelning SHB A 6.00 SEK |
2005-04-27 | Ordinarie utdelning SHB B 6.00 SEK |
2004-04-28 | Ordinarie utdelning SHB B 5.25 SEK |
2004-04-28 | Ordinarie utdelning SHB A 5.25 SEK |
2003-04-30 | Ordinarie utdelning SHB A 4.75 SEK |
2003-04-30 | Ordinarie utdelning SHB B 4.75 SEK |
2002-04-24 | Ordinarie utdelning SHB A 4.50 SEK |
2002-04-24 | Ordinarie utdelning SHB B 4.50 SEK |
2001-04-25 | Ordinarie utdelning SHB B 4.00 SEK |
2001-04-25 | Ordinarie utdelning SHB A 4.00 SEK |
2000-04-17 | Ordinarie utdelning SHB A 3.00 SEK |
2000-04-17 | Ordinarie utdelning SHB B 3.00 SEK |
1999-06-09 | Split SHB B 1:3 |
1999-06-09 | Split SHB A 1:3 |
1999-04-28 | Ordinarie utdelning SHB A 8.00 SEK |
1999-04-28 | Ordinarie utdelning SHB B 8.00 SEK |
1998-04-29 | Ordinarie utdelning SHB B 6.50 SEK |
1998-04-29 | Ordinarie utdelning SHB A 6.50 SEK |
1997-04-23 | Ordinarie utdelning SHB B 5.00 SEK |
1997-04-23 | Ordinarie utdelning SHB A 5.00 SEK |
1996-04-24 | Ordinarie utdelning SHB B 3.75 SEK |
1996-04-24 | Ordinarie utdelning SHB A 3.75 SEK |
1995-04-27 | Ordinarie utdelning SHB A 3.00 SEK |
1995-04-27 | Ordinarie utdelning SHB B 3.00 SEK |
1987-08-26 | Split SHB A 1:2 |
Beskrivning
Land | Sverige |
---|---|
Lista | Large Cap Stockholm |
Sektor | Finans |
Industri | Storbank |
An increasing number of players are competing for customers' attention. "The customer experience is therefore becoming a key factor to success in the financial sector." This is the message from Handelsbanken's digitalisation expert, Malin Lignell, in the Journal of Digital Banking.
Competition for people's attention is not only about being able to offer the best experience among competitors within the same sector, but also between different industries.
People are more likely to prioritise their time with the player that can provide the best customer experience and offering.
In this in-depth article (http://vhttps://hstalks.com/article/7188/how-does-the-decision-to-build-buy-or-partner-fit-/?business) in the reputable international specialist periodical Journal of Digital Banking, Handelsbanken's digitalisation expert, Malin Lignell, explores this future trend and its impact on the aspect of innovation in the financial sector.
"Ultimately, it's about providing a customer experience which puts the customers' needs clearly in focus," says Malin. This type of customer experience will increasingly be provided through various forms of collaboration, and from a wider perspective, than collaborations solely with FinTech.
"It is, after all, the customers who decide what makes a winning innovation strategy, and what type of customer experience will be required to deserve their attention. At the end of the day, the value is determined by the receiver, not the provider," writes Malin Lignell in the article, which dates back to April this year, but was published only recently.
The journal is mainly aimed at people within senior positions in finance, marketing, design and communication, etc.
Experts are invited by the editorial team to write articles and share insights into the ways that new and existing markets, business models, and innovations are being put to use, and also to offer advice and lessons when it comes to converting different strategies into reality.
"Participating in the exchange of insights is an important part of our constant efforts to enhance the customer experience, and to safeguard our historically high customer satisfaction," says Malin Lignell.
About: Malin Lignell, 46
Mission: To act as a driver of digital transformation and innovation
What is the best part of your job?: Being able to act as a positive driving force, together with colleagues throughout the Bank, in the development of new ways to build on our long-term relationships with our customers.
Family: Her husband Martin, and their children Alexandra and William, both 17, plus two cats
Interests: Practising Brazilian jiu-jitsu, developing Swedish judo, sailing, and spending time with her family.