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0,53 MSEK
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| 2026-02-18 | 07:30 | Bokslutskommuniké 2025 |
| 2025-10-23 | 07:30 | Kvartalsrapport 2025-Q3 |
| 2025-08-19 | 07:30 | Kvartalsrapport 2025-Q2 |
| 2025-06-26 | N/A | X-dag ordinarie utdelning TENEO 0.00 SEK |
| 2025-06-25 | N/A | Årsstämma |
| 2025-04-30 | 07:30 | Kvartalsrapport 2025-Q1 |
| 2025-02-27 | - | Extra Bolagsstämma 2025 |
| 2025-02-20 | - | Bokslutskommuniké 2024 |
| 2024-10-24 | - | Kvartalsrapport 2024-Q3 |
| 2024-08-21 | - | Kvartalsrapport 2024-Q2 |
| 2024-06-26 | - | Årsstämma |
| 2024-06-26 | - | X-dag ordinarie utdelning TENEO 0.00 SEK |
| 2024-04-26 | - | Kvartalsrapport 2024-Q1 |
| 2024-03-12 | - | Bokslutskommuniké 2023 |
| 2023-10-26 | - | Kvartalsrapport 2023-Q3 |
| 2023-08-23 | - | Kvartalsrapport 2023-Q2 |
| 2023-06-27 | - | Årsstämma |
| 2023-06-14 | - | X-dag ordinarie utdelning TENEO 0.00 SEK |
| 2023-04-28 | - | Kvartalsrapport 2023-Q1 |
| 2023-03-20 | - | Bokslutskommuniké 2022 |
| 2023-01-30 | - | Extra Bolagsstämma 2022 |
| 2022-10-17 | - | Kvartalsrapport 2022-Q3 |
| 2022-08-17 | - | Kvartalsrapport 2022-Q2 |
| 2022-06-21 | - | Split TENEO 10:1 |
| 2022-05-31 | - | X-dag ordinarie utdelning TENEO 0.00 SEK |
| 2022-05-30 | - | Årsstämma |
| 2022-04-29 | - | Kvartalsrapport 2022-Q1 |
| 2022-02-17 | - | Bokslutskommuniké 2021 |
| 2021-10-28 | - | Kvartalsrapport 2021-Q3 |
| 2021-08-10 | - | Kvartalsrapport 2021-Q2 |
| 2021-06-18 | - | Årsstämma |
| 2021-05-24 | - | Extra Bolagsstämma 2021 |
| 2021-05-20 | - | X-dag ordinarie utdelning TENEO 0.00 SEK |
| 2021-04-27 | - | Kvartalsrapport 2021-Q1 |
| 2021-02-18 | - | Bokslutskommuniké 2020 |
| 2020-10-29 | - | Kvartalsrapport 2020-Q3 |
| 2020-07-30 | - | Kvartalsrapport 2020-Q2 |
| 2020-06-18 | - | X-dag ordinarie utdelning TENEO 0.00 SEK |
| 2020-06-17 | - | Årsstämma |
| 2020-05-18 | - | Kvartalsrapport 2020-Q1 |
| 2020-02-27 | - | Bokslutskommuniké 2019 |
| 2020-01-08 | - | Extra Bolagsstämma 2019 |
| 2019-11-14 | - | Kvartalsrapport 2019-Q3 |
| 2019-08-14 | - | Kvartalsrapport 2019-Q2 |
| 2019-05-14 | - | Kvartalsrapport 2019-Q1 |
| 2019-03-12 | - | Split TENEO 30:1 |
| 2019-03-01 | - | X-dag ordinarie utdelning TENEO 0.00 SEK |
| 2019-02-05 | - | Bokslutskommuniké 2018 |
| 2018-11-06 | - | Kvartalsrapport 2018-Q3 |
| 2018-08-16 | - | Kvartalsrapport 2018-Q2 |
| 2018-05-24 | - | Kvartalsrapport 2018-Q1 |
| 2018-04-27 | - | X-dag ordinarie utdelning TENEO 0.00 SEK |
| 2018-04-26 | - | Årsstämma |
| 2018-02-14 | - | Bokslutskommuniké 2017 |
| 2018-02-13 | - | Extra Bolagsstämma 2018 |
Beskrivning
| Land | Sverige |
|---|---|
| Lista | First North Stockholm |
| Sektor | Informationsteknik |
| Industri | Programvara |
CloudHesive's, ConnectPath CX platform powered by Amazon Connect now has Teneo.ai integrated, which provides Next-Generation Conversational AI capabilities
- 30% Cost Reduction for Contact Centers
- 99% AI Accuracy in Customer Intent Recognition
- Fully Automated Level 1 & 2 Customer Support
CloudHesive, an AWS Premier Consulting Partner and leading cloud and contact center solutions provider, today announced a strategic partnership with Teneo.ai, a global pioneer in Conversational AI and automation. This collaboration brings Teneo's advanced automation capabilities-including its NLU Accuracy Booster™ (Natural Language Understanding Accuracy Booster) -to the ConnectPath CX, CloudHesive's next-generation Contact Center as a Service (CCaaS) platform powered by Amazon Connect.
With this integrated solution, organizations can save up to 30% while fully automating 100% of Level 1 and 50% of Level 2 customer inquiries. Backed by 99% intent recognition accuracy, this AI-powered self-service solution improves resolution speed, reduces misrouted calls, and frees agents to focus on more complex tasks.
"Modern contact centers are challenged by rising costs and inefficiencies stemming from inaccurate routing and limited automation," said Patrick Hannah, CTO at CloudHesive. "By embedding Teneo's AI into ConnectPath CX, we're empowering our customers to automate intelligently, reduce operational overhead, and deliver exceptional service at scale."
ConnectPath CX is deployed in the world's largest, most complex contact centers that want the power of Amazon Connect and Amazon Web Services ecosystem but also need the features such as Gen AI and Data analytics that business operations teams require. There are several key benefits to the partnership with Teneo and their integration into our ConnectPath platform.
Key Benefits of Teneo's integration to ConnectPath CX
- Agentless Contact Center - Automates 100% of Level 1 and 50% of Level 2 support inquiries, reducing costs by up to 30%
- NLU Accuracy Booster™ - Powered by TLML™ (Teneo Linguistic Modeling Language), delivering 99% AI accuracy in intent recognition
- Conversational IVR for Amazon Connect - Reduces misrouted calls by 90%, enabling instant and intelligent call routing
- Seamless CRM & Platform Integration - Pre-built compatibility with Salesforce, Microsoft Dynamics, Zendesk, Epic, and more
"Teneo is revolutionizing AI-driven contact center automation by combining industry-leading accuracy with cost savings and scalability," said Michael Kenney, US Director at Teneo.ai. "With Teneo and ConnectPath CX, businesses can now transform their contact centers into AI-powered hubs of efficiency, cost savings, and customer excellence-delivering measurable impact from day one."
Media Contact:
Veronica Henley, Marketing Director, CloudHesive
Email: veronica.henley@cloudhesive.com
Marie Angselius Schonbeck, CMO, Teneo.ai
Email: marie.angselius@teneo.ai