Teneo.ai, a global leader in enterprise-grade agentic AI solutions, today announced a transformative strategic partnership with Future Generation Systems, a Vodafone Turkey technology company, to accelerate AI-driven digital transformation across Turkish enterprises. This collaboration positions Turkey at the forefront of the next generation of artificial intelligence adoption, addressing the critical need for intelligent, scalable, and governance-focused AI solutions in the rapidly expanding Turkish market.

The partnership directly addresses a pressing challenge in Turkey's enterprise landscape: the growing demand for sophisticated AI solutions that can deliver measurable business value while ensuring operational efficiency and regulatory compliance. With Turkey's AI market projected to reach $8.15 billion by 2031 with an impressive annual growth rate of 26.26%, this collaboration arrives at a pivotal moment for Turkish businesses seeking to leverage advanced AI technologies for competitive advantage.

"We are excited to collaborate with Teneo.ai to offer innovative AI solutions that enhance customer satisfaction and deliver tangible business value to Turkish enterprises," said Tolga AKCA, General Manager for Future Generation Systems. "By combining our deep market knowledge and Vodafone Turkey's trusted brand with Teneo.ai's leading-edge technology, we are uniquely positioned to help Turkish companies transform their customer engagement strategies and operational processes."

Addressing Turkey's Digital Transformation Imperative

This partnership represents a significant milestone in Turkey's digital transformation journey, particularly as Turkish enterprises face the dual challenge of modernizing their operations while navigating a competitive global marketplace. Current data indicates that only 4.4% of Turkish enterprises currently utilize AI technologies, revealing a substantial opportunity for growth and innovation in the sector.

The collaboration targets this gap by providing Turkish enterprises with access to Teneo's comprehensive suite of agentic AI solutions, including advanced conversational AI, intelligent automation, and sophisticated natural language processing capabilities. These technologies are specifically designed to integrate seamlessly with existing enterprise systems while providing the scalability and governance frameworks that large organizations require.

Future Generation Systems brings invaluable local market expertise and established relationships with Turkish enterprises across multiple sectors, including manufacturing, finance, healthcare and retail. This local knowledge, combined with Vodafone Turkey's reputation for reliability and innovation, creates an ideal foundation for introducing advanced AI solutions to the Turkish market.

Revolutionary Agentic AI Technology for Turkish Enterprises

At the core of this partnership are two rapidly emerging and transformative technologies that represent the future of enterprise AI: Agentic AI and advanced Retrieval-Augmented Generation (RAG) systems. These technologies go far beyond traditional virtual assistants and chatbots, offering Turkish businesses the ability to deploy intelligent agents capable of autonomous problem-solving, complex decision-making, and dynamic adaptation to changing business requirements.

Agentic AI represents a fundamental shift from reactive AI systems to proactive, goal-oriented artificial intelligence that can understand context, make informed decisions and take appropriate actions without constant human intervention. For Turkish enterprises, this means the ability to automate complex business processes, enhance customer service capabilities, and improve operational efficiency while maintaining the high standards of service quality that Turkish businesses are known for.

The advanced RAG technology enables these AI agents to access and utilize vast amounts of enterprise data in real-time, ensuring that responses and decisions are always based on the most current and relevant information available.

The partnership will deliver solutions including autonomous customer service agents capable of handling complex inquiries in Turkish and English, intelligent business process automation tools that can streamline operations across multiple departments and advanced analytics that provide actionable insights from enterprise data.

"Future Generation Systems is a vital technology leader in Turkey with a strong commitment to digital transformation, making them the ideal partner for our regional expansion," said Chris McManus, VP Sales and Partnerships for Teneo.ai. "This partnership will provide Turkish organizations with the tools to transform their customer interactions through Agentic AI, helping them drive measurable outcomes like reduced call volumes, faster response times, and improved customer satisfaction."

About Future Generation Systems

Future Generation Systems is a fifty percent owned subsidiary of Vodafone Turkey, one of the largest telecom operators in the country. Established to drive enterprise innovation and technological advancement, Future Generation Systems specializes in software development, digital transformation consulting, IT system integration, and customer experience technologies.

With a strong track record serving Turkey's top businesses across telecom, finance, retail, and logistics, Future Generation Systems is a trusted enabler of digital growth. Its access to Vodafone's extensive infrastructure and client ecosystem allows it to scale AI-driven initiatives with speed, reliability, and local sensitivity-making it a strategic force in the region's digital evolution.

Learn more at https://www.fgs.com.tr.