Kurs & Likviditet
Beskrivning
Land | Norge |
---|---|
Lista | Euronext Growth Oslo |
Sektor | Informationsteknik |
Industri | Programvara |
2024-05-02 08:00:00
We persist in our mission to "enable everyone to build, scale, and deliver
software from idea to product with minimum effort to happy customers."
Operational Highlights and Financial Performance as of May 1, 2024:
o Unique users on the product: 841 (+88),
o Unique company logos won: 48 (+11)
o Weighted value of deal pipeline: 91 (+14)
o Churn company logos: 24 (+14)
We have witnessed a 12% growth in unique users. The deal pipeline also exhibited
an 18% increase from the previous month. April was a month with extensive
onboarding and training, and significant time was invested in servicing larger
customers, both of which temporary impacted sales numbers.
Comments from Henning Emil Olesen, Head of Sales at Uniscale:
"Our current infrastructure is not yet fully equipped to automatically handle
large enterprise customers efficiently, leading to a significant investment of
time on these accounts. Though the complete impact of these changes is yet to be
realized, the initial feedback has been encouraging. We remain dedicated to our
short-term objectives of acquiring two new customers daily.
Customer Experience (CX) Initiatives:
April has been instrumental in enhancing our CX efforts through the
implementation of robust in-application support tools (like chat function),
educational videos, and insightful articles, all aimed at deepening product
understanding and utilization, says Kristian Klausen, Head of CX.
Despite our current churn rate aligning with the anticipated short-term forecast
of 50%, this figure is not entirely reflective of our overall customer
engagement success, as many had not yet fully experienced our enhanced
onboarding process. We are optimistic that with continued improvements, the
churn rate will reduce significantly in the forthcoming months.
Our ongoing partnership with Signifly AS, Copenhagen, strengthens our UX
projects, promising further enhancements to our offerings which are expected to
positively impact churn rates and boost customer satisfaction.
While an increase in seat purchases among existing clients is anticipated to
take time, our goal remains steadfast to raise internal product absorption to
meet our average seat target of 8 per logo. Our focus over the next months will
be on automating the onboarding process and enhancing our onboarding materials
and procedures. We are confident in our team's preparedness and the strategies
in place to address these challenges effectively.
Looking Forward:
We strive to refine our operational efficiencies and customer experience
initiatives. These efforts are crucial for improving our metrics and ensuring
that our customers can fully leverage Uniscale to meet their needs.
As part of the strategy of unlocking the potential of Uniscale, CodeLab Capital
aims to raise capital to fund the future investments in and commercialization of
Uniscale. CodeLab Capital has mandated a financial advisor to assist in the
upcoming fund raising which is targeted in 2Q/3Q.
For further information, please contact:
CEO Kristian Ikast: ki@codelabcapital.com
CFO Christoffer Mathiesen: cm@codelabcapital.com